The Card Management & Rewards feature within Internet Banking and Mobile Banking allows you to block and unblock transactions on your Visa debit and credit cards at will -- offering you additional security that is completely self-service. When a card is blocked, no transactions are allowed, including signature or POS transactions and ATM withdrawals. However, recurring transactions will still be approved and pre-authorized charges will still post. Conversely, an unblocked card allows all transactions. If you are someone who likes strict security, you could even keep your cards in the locked state and only unblock them when you want to make a purchase.
With this feature, if your card is lost or stolen you can immediately block the card to help prevent others from using it. If your card is lost or stolen, we ask that you still contact us so that we can make arrangements to send you a replacement card.
When you register a card, you can elect to receive alerts by text or email any time a transaction has been made with your card.
Card Management Features
Card Controls
- Card Status Control - Turn your card On or Off at any time to block or unblock new transactions.
- International Restrictions - Choose whether your card can be used outside the United States. This control provides extra protection when you’re not traveling. Please note: While traveling, your international restrictions remain in place. If enabled, transactions may be declined even with a travel memo on file.
- Merchant Type Controls - Block or allow purchases from specific merchant categories (e.g., travel, retail, restaurants).
- Transaction Type Controls - Manage which transaction types are permitted on your card. You can block or allow individual types and choose whether to receive alerts for each one.
- Regional Controls - Set geographic preferences that determine where your card can be used based on your selected region. This control provides extra protection when you’re not traveling. Please note: While traveling, your regional controls remain in place. If enabled, transactions may be declined even with a travel memo on file.
Card Alerts
- Transaction Limit Alerts - Notifies you when a purchase exceeds the spending limit you’ve set.
- International Alerts - Sends an alert whenever your card is used outside the United States.
- Merchant Type Alerts – Alerts you when your card is used at specific merchant categories (e.g., travel, retail, restaurants).
- Transaction Type Alerts – Notifies you when your card is used for specific types of transactions, such as online purchases or ATM withdrawals.
- Regional Alerts - Alerts you when your card is used outside the geographic area you’ve defined.